Phone Services
Local dial tone and long distance calling using your phone instructions.
 
Local dial tone and long distance calling using our modern digital phone instruments. 
 
Features include: 
   - Conference Calling
   - Call Transfer (announced or direct) 
   - Call Camping (system hold)
 
Virtual  Call Center software features include:
   - Listen
   - Coach 
   - Join
   - Request Assistance 
   - Record
   - Multiple Queues
   - Skills Based Routing
   - Presence Sensing
   -  Chat
 
Ring Groups
 
Call Recording with Scorecards
 
Local Phone - Save Thousands Per Year with Our Business Class Service
At last a business class local and long distance phone service that can save you thousands of dollars each year while providing great reliable service. Keep your existing phone instruments or choose our state of the art instruments for even more valuable call handling features.
 
Virtual Call Center - All the benefits of a Real Call Center Wherever You Are without Call Center Costs
Use professional call center technology with user-friendly tools for your staff. This powerful and affordable technology includes: call queues, skills based routing, distribution and more. This system will increase your answer rate, leasing agent productivity, and leasing income. Route calls to agents anywhere, at the called property, another property, the corporate office, or even at home. Supervisors have visibility into the number of agents available and can listen to and coach them in real time.
 
Ring Groups - Turn Missing Leasing Calls into Money
Using ring groups is a simple cost effective backup for your missed leasing calls. If the called property cannot answer quickly, we continue to ring that property, plus ring one or more additional numbers. The additional numbers that we ring can be another property, or an associate at the regional office. Add our Live Agent to the back-up team for added assurance. This simple and effective service uses your existing equipment. and implements easily and immediately.